Stoke boss Tony Pulis was philosophical about his side's third successive defeat as West Ham knocked them out of the Carling Cup.
Kenwyne Jones gave the Potters the lead at Upton Park, before the home side hit three goals to complete an impressive comeback.
"We're disappointed. We thought we played well first half," Pulis said.
"I thought we had more opportunities. Our final pass was poor but we needed that second goal.
"West Ham threw everything at us in that second half, as you'd expect."