11) Are you aware of fans' disgruntlement with the away ticketing policy given the Toon Army are amongst the most loyal fans in the UK, and will you consider reviewing the policy? ANSWER: YES, we’re aware that some fans are unhappy with the changes we’ve made. There was however a lot of anger from the majority of law-abiding fans at the behaviour of a few at our friendly game against Darlington that evening, and it’s as a result of their behaviour that we have introduced these restrictions. We did so to protect the reputation of the club. The scenes we witnessed at Darlington were disgraceful and cannot be repeated. The changes we’ve made ensure that the club has better control over who gets access to away tickets so that people who break the law are able to be identified much more easily. If non season ticket holders want to purchase tickets for away games, then it’s very simple to do so by way of a club membership.