Birmingham City midfielder Lee Bowyer has issued an apology following a foul-mouthed rant towards a West Bromwich Albion supporter during Saturday's 3-1 defeat at The Hawthorns.
Bowyer exchanged words with a female Baggies supporter while taking his seat in the dugout following a 68th minute substitution during the local derby.
Sandra Cox, who was watching with her seven-year-old grandson, accused the 33-year-old midfielder of verbally abusing her and immediately reported Bowyer to the matchday stewards.
The flashpoint occurred moments after Blues boss Alex McLeish had substituted Bowyer after he was booked for a dangerous tackle on Gabriel Tamas.
"It was appalling, especially with my grandson sitting next to me," said Mrs Cox. "It's terrible to hear such bad language.
"We sit there, in the family enclosure, so Luke doesn't have to hear it, but it's even worse because you hear all the players."
West Brom officials admitted they were in receipt of a complaint but a spokesperson has revealed that they believe the matter is now closed following a swift apology from Bowyer.
"A lady complained straight away to one of our senior stewards that she had been verbally abused, but the club are also aware that Lee Bowyer then made a complete and profuse apology to her," said the spokesperson.
"That is the end of the matter as far as West Bromwich Albion are concerned."